Returns & Exchanges
At FCS EU, we want to ensure you have the right gear for your next session, which is why we offer a 30-day return policy on all unused products in their original packaging. Whether it is a surfboard fin, leash, or boardbag, we are committed to providing a seamless return experience for our European surfing community.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing